How to Book MSRTC ST Bus Tickets Online: Official Website and App, Women’s 50% Concession, Free Travel at 75 and Refund Rules
Book MSRTC (ST) bus tickets on npublic.msrtcors.com or the official MSRTC app. Women get 50% off, seniors 65 to 75 get 50% and those over 75 travel free.
Photo: Prabirghose / CC BY-SA 4.0, via Wikimedia Commons
You can book Maharashtra State Road Transport Corporation (MSRTC) bus tickets online at npublic.msrtcors.com or through MSRTC’s official reservation app. Women get 50% off fares under the Mahila Samman Yojana, senior citizens aged 65 to 75 get 50% off, and those above 75 travel free under the Amrit Jyeshtha Nagrik Yojana.
With Diwali rush starting this week, booking early is the safest way to get a seat on Shivneri, Shivshahi or ordinary “Lalpari” buses out of Pune.
How to book online
- Open npublic.msrtcors.com or the official MSRTC reservation app.
- Enter the boarding and destination points, such as Swargate, Shivajinagar (Wakdewadi) or Pimpri-Chinchwad, and the date.
- Filter by bus type and departure time, then pick a seat.
- Enter passenger details. Tick the concession box if you qualify.
- Pay by UPI, card or net banking. The e-ticket comes by SMS and email.
Carry the e-ticket on your phone and the original ID used for booking. Conductors check ID for concession tickets.
Concessions on ST buses
| Who | Concession |
|---|---|
| Women (Mahila Samman Yojana) | 50% on all MSRTC buses |
| Senior citizens, 65 to 75 | 50% |
| Senior citizens, above 75 (Amrit) | Free travel |
| Students, persons with disabilities | Varies by pass and bus type |
From 1 September 2026, MSRTC requires women and senior citizens aged 65 to 75 to use a National Common Mobility Card (NCMC) for concessional tickets. The requirement for the above-75 category was deferred because of biometric issues, the Free Press Journal reported. If you do not have the card yet, ask at your nearest ST depot.
Cancellation and refunds
Cancel through the same website or app. Published refund rules for online tickets are roughly as follows, but check the policy shown when you book:
| Cancellation time | Refund |
|---|---|
| More than 24 hours before departure | About 90% |
| 12 to 24 hours | About 75% |
| 4 to 12 hours | About 50% |
| Less than 4 hours | No refund |
Refunds go back to the original payment method, usually within a week.
Frequently asked questions
How can I book MSRTC bus tickets online?
On npublic.msrtcors.com or MSRTC’s official reservation app. Choose your route, date, bus and seat, then pay online to get an e-ticket.
Do women get a concession on MSRTC buses?
Yes. Women get 50% off fares on all MSRTC buses under the Mahila Samman Yojana. From September 2026 an NCMC card is needed for concessional tickets.
Is ST bus travel free for senior citizens in Maharashtra?
Free for those above 75 under the Amrit Jyeshtha Nagrik Yojana. Seniors aged 65 to 75 get 50% off.
Can I cancel an MSRTC ticket booked online?
Yes, through the same website or app. The refund depends on how early you cancel; there is no refund within about four hours of departure.
