Pune: How To Report Wrong Parking And Traffic Violations Via PTP App And WhatsApp – All You Need To Know
A step-by-step guide to reporting wrong parking and traffic violations in Pune and Pimpri-Chinchwad using the PTP app and official WhatsApp numbers.
Photo: Ganesh Dhamodkar / CC BY 4.0, via Wikimedia Commons
Pune, 29th October 2026: Cars parked on footpaths, bikes blocking gates, vehicles double-parked on busy roads: wrong parking is one of the most common complaints in Pune and Pimpri-Chinchwad. The good news is that you can now report it to the traffic police from your phone in a few minutes. Here is a simple, step-by-step guide for 2026.
Quick summary: where to report
- Pune city: the Pune Traffic Police PTP app, or WhatsApp 9112020112 (Pune City Traffic Police)
- Pimpri-Chinchwad (PCMC area): the PCMC Traffic Police WhatsApp chatbot 8975959555
- Emergencies or accidents: call 112
Option 1: Report through the Pune Traffic Police (PTP) app
The Pune Traffic Police’s PTP app lets citizens report traffic violations, improper parking, illegal hoardings and other road obstructions with photos. Complaints are verified by the police before any action is taken.
- Install the official Pune Traffic Police (PTP) app from your phone’s app store.
- Register with your mobile number.
- Choose the type of violation, for example improper or wrong parking.
- Take a clear photo that shows the vehicle’s number plate and the location.
- Add the place and a short description, then submit.
The app has been widely used. According to a March 2026 report, it had received about 2.5 lakh complaints, of which more than 1.76 lakh were verified, and fines worth around ₹9.32 crore were collected from verified cases. Police Commissioner Amitesh Kumar urged citizens to keep using the app, and the top reporters for February 2026 were given cash prizes.
Option 2: WhatsApp the Pune City Traffic Police
In February 2026, the Pune City Traffic Police shared the WhatsApp number 9112020112 for reporting violations such as triple-seat riding, wrong-side driving, riding without a helmet and vehicles without valid number plates. Send a photo or short video of the violation along with the location.
Option 3: PCMC area (Pimpri-Chinchwad, Wakad, Hinjewadi, Chakan)
If you live in the Pimpri-Chinchwad police commissionerate area, use the WhatsApp chatbot 8975959555 run by the PCMC Traffic Police. You can report unauthorised parking, abandoned vehicles, signal jumping, road obstructions, congestion and heavy vehicles in restricted zones. According to police, the chatbot received 1,365 complaints in a recent drive, and verified complaints were addressed within 24 hours.
Tips for a complaint that gets action
- Show the number plate clearly. Complaints without a readable number usually cannot be acted on.
- Show the context: the footpath, gate, no-parking sign or blocked lane.
- Add the exact location: road name, landmark and area.
- Report at the time it happens. Old photos are harder to verify.
- Stay safe and polite. Do not argue with drivers or block traffic while taking photos.
- Respect privacy. Do not post people’s faces or number plates on social media to shame them. Report to the police instead.
What happens after you report?
The traffic police verify each complaint. If the violation is confirmed, an e-challan is issued to the registered owner of the vehicle. Vehicle owners can check and pay pending challans online. The traffic police have also urged citizens to clear their dues within the prescribed time limit.
Frequently Asked Questions
How do I complain about a car parked in front of my gate in Pune?
Take a photo showing the number plate and your gate, then report it on the PTP app or WhatsApp 9112020112. In the PCMC area, use WhatsApp 8975959555.
Is my identity shared with the vehicle owner?
Complaints are handled by the police. Avoid sharing the photo publicly to protect your own privacy and that of others.
Can I report illegal hoardings too?
Yes. The PTP app also accepts complaints about illegal hoardings and other road obstructions.
Note: Phone numbers and app features can change. Check the official Pune Traffic Police and Pimpri Chinchwad Police social media handles for the latest details.
